International After-Sales Service

We are pleased to cooperate with global dealers. We have a complete service system, which can provide after-sales service 24 hours a day, 7 days a week, to meet the needs of dealers immediately.


Warranty Policy(electric bicycle)

Component

Warranty Period

Service Content

Motor

1 year

Free maintenance or replacement

Battery

1 year

Free maintenance or replacement

Frame

6 years

Free maintenance or replacement

Controller

1 year

Free maintenance or replacement

Note:except wearing parts

Warranty Policy(electric motorcycle/scooter)

Component

Warranty Period

Service Content

Motor

2 years

Free maintenance or replacement(Artificial water is not guaranteed)

Battery(lithium)

2 years

Free maintenance or replacement

Frame

1 year

Soldering, desoldering, and fracture can be replaced, but will not be replaced due to impact or unauthorized modification

Controller(VCU/MCU/MBS)/Charger

1 year

Free maintenance or replacement

Note:except wearing parts